Tuesday, August 16, 2011

Husqvarna Launches New Customer Support Solutions


New Support Sites and Digital Solutions Brings Expert Fixes to Customer Questions


CEO,Michael BarryWith this first-of-its-kind site within the industry, Husqvarna strives to answer all questions correctly within 24 hours. Customers can call customer service if they prefer to speak with a representative.President and CEO,"These sites are part of a number of digital customer service solutions Husqvarna has put into place to help customers when they have an immediate product or application question. With a vast array of information on the web, we wanted to make sure our customers had a resource that came from the manufacturer of the products, the true expert," says Mike Lewis, Husqvarna eBusiness Manager.Johnson says that's what she likes to see from West Jordan citizens. "This neighborhood doesn't whine about problems," she said. "They jump in and take action -- I love that."AnswerArmy.com is an online community dedicated to answering and solving customer questions as well as providing applicable information on the care of products in Husqvarna's family of brands. The new site supports many of Husqvarna's brand offerings including: Husqvarna, Weed Eater, Poulan, Poulan Pro and McCulloch.Saatkamp Jr.Ironstate Development Co. LLCWest Jordan Mayor Melissa Johnson said the city has yet to accept some of the later phases of the development, and Jordan Hills Villages is still responsible to maintain them.The development company recently sued West Jordan, court records show, and because of the litigation "over various issues pertaining to the development," the statement said, company officials declined further comment.The residents of The Sycamores, a collection of tidy, brown-hued homes west of Baccus Highway at 8200 South, are fed up with what they say is Diehl's company --Jordan Hills Villages -- failure to maintain parts of the development that are still its responsibilityAnswerArmy

SOURCE Husqvarna




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